Shipping will normally be within 2 working days from clearance of payment. We will endeavor to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.
If we or our suppliers are temporarily out of stock, we will notify you of this position and we would ask you to allow up to 14 days for dispatch of the goods. Although we hope you will not feel it necessary, you always have the right to cancel if you cannot wait for delivery. Availability of GoodsAll products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
Delivery ChargesAll prices on our website are exclusive of delivery charges which will be added to the price of the products when added to the shopping cart. Deliveries in the UK will be charged at the flat rate of 99p up to £20 and £2.78 signed for above, however some large items - which are identified with the product description - can only be shipped via Courier and in these cases we may charge extra for shipment. For deliveries within Europe, orders under £95 will incur a £12.06 delivery charge, free over £95. For deliveries to the rest of the World, orders under £200 will incur a £12.06 delivery charge, free over £200. Please note: We reserve the right to amend shipping costs to Europe and the rest of the World if your order includes heavy or large items. In such cases, we will contact you, in order to discuss shipping options.
It is important to note that we do not ship by Signed for or Airsure service unless specifically requested and you agree to pay the additional costs. However, we reserve the right to send orders via Courier at our cost. We keep certificates of posting for all shipments and under the Royal Mail Terms & Conditions, we are unable to claim for lost packages until 15 working days after posting.